INTRODUCTION

RH Elegant values your privacy. We are committed to respecting your privacy and handling personal information with care and responsibly.

COLLECTION OF INFORMATION

RH Elegant gathers different sorts of information from you depending on the circumstances and service we provide. This includes:

PERSONAL DETAILS

The type of personal information obtained is closely tied to the intended reason for which it was acquired. You have complete control over how much of your personal information you share with us. We can only learn about you individually if you provide us that information. However, failing to give some information may prevent RH Elegant from providing you with the appropriate product or service. We will advise you of the purpose for which we collect personal information and, where applicable, the implications of not providing it at the time of collection.

FOR EXAMPLE:

– If you order items or services from us, we may gather your name and contact information.

– If you engage in any surveys conducted on our website by us or a third-party service provider on our behalf, we may request personal information about your survey replies.

– If you submit a query, comment, or a complaint to us, we may gather your name and contact information.

You accept that the personal information we gather from you is either your own or information you have given us permission to use.

SENSITIVE INFORMATION

RH Elegant does not gather sensitive information such as race or ethnicity, political beliefs or affiliations, criminal history, or health information.

METHOD OF COLLECTION

This personal information will only be acquired in a legitimate and fair manner, not in an unduly intrusive way. RH Elegant gathers your personal information when you interact with us directly, such as through our website (www.rhelegant.com) or Facebook page, through forms or correspondence (e.g., by mail or email), over the phone, or in person. RH Elegant may also gather personal information from our corporate affiliates and third-party service providers (for example, survey replies) in order to offer you a better or more relevant product.

THE USE OF PERSONAL INFORMATION

RH Elegant will use the personal information you have decided to supply us for the purpose for which you submitted it, as well as any associated secondary purposes that you would reasonably anticipate. RH Elegant will not use your information for any other reason without your permission, unless compelled by law. In general, we will use your personal information for the following objectives:

– Providing the products and/or services you have requested from RH Elegant, which include:

  – Processing sales transactions.

  – Delivering the items or services to you.

  – Registering you for a service requested by you, such as our newsletter and e-newsletters, mail outs, rewards programme, or contests, and running such services.

  – Managing warranty claims.

  – Responding to any queries, feedback, or complaints sent by you.

  – Direct marketing of items and services that we feel you may be interested in, such as product updates and innovations, special events, or promotions.

  – Helping us improve our goods and services so that they are more relevant to you.

  – Helping us improve our website (www.rhelegant.com) or Facebook page.

  – Otherwise, managing our own company operations and processes.